In the age of automation and big data, AI (artificial intelligence) is no longer just a sci-fi fantasy. It’s rapidly becoming an essential tool for businesses of all sizes, especially small businesses that are constantly strapped for time and resources.
At Jus Agency, we’re all about helping small businesses punch above their weight and achieve big results. That’s why we’ve put together this list of the 14 best AI tools for small businesses, along with some tips on how to use them to get the most out of your investment.
But first, let’s address the elephant in the room: Is AI going to take my job?
The short answer is no. AI is not here to replace human workers; it’s here to augment our capabilities and make us more productive. In fact, a recent study by McKinsey Global Institute found that AI will create more jobs than it displaces.
So, with that out of the way, let’s dive into the good stuff!
How AI Can Help Your Small Business
AI can help your small business in a number of ways, including:
- Customer Support: AI-powered chatbots can provide 24/7 customer support, answer frequently asked questions, and even resolve simple customer issues.
- Marketing and Sales: AI can help you create targeted marketing campaigns, generate leads, and close more deals.
- Productivity: AI can automate repetitive tasks, such as data entry and scheduling, so you can focus on more strategic work.
Here are the 14 Best AI Tools for Small Businesses
1. Linqbase
At Jus Agency, we’re obsessed with helping you achieve results. That’s why we’re fired up about Linqbase, the all-in-one sales and lead gen powerhouse.
Imagine this:
- Seamlessly capture, convert, and nurture leads.
- Streamline your sales funnel with ease.
- Book appointments and manage leads like a pro.
Linqbase puts you in total control – all under one roof.
Best for: Businesses looking for a comprehensive, AI-powered solution.
2. Buffer
A social media toolkit that helps you schedule, publish, and analyze your content. The free plan includes tools for planning and publishing, along with an AI Assistant for suggesting captions.
Best for: Small businesses and social media managers.
Pro Tip: Double-check the time zone settings and be prepared for occasional glitches with LinkedIn posts.
3. Grammarly
This AI-powered writing assistant helps you create error-free, clear, and concise content. Its free plan offers basic grammar and spelling suggestions, plus a tone detector.
Best for: Anyone who writes – small businesses, freelancers, and marketers.
4. DreamHost AI Business Advisor
This tool provides personalized business insights using AI. Create different profiles for each venture and leverage the memory function for tailored recommendations over time.
Best for: Entrepreneurs managing multiple businesses who want AI-driven guidance.
5. MadgicX
This is an AI super app for Meta ads, offering tools for ad creation, optimization, automation, and analytics. It also includes an AI Creative Workflow and an AI “ad agent” for optimization.
Best for: Small businesses and agencies running Meta ad campaigns.
6. Notta
This AI meeting assistant records, transcribes, and summarizes your meetings, both in-person and virtual. It also offers automated summaries and integrates with various apps like Notion and Salesforce.
Best for: Sales and customer success teams who conduct frequent meetings.
7. Notion AI
This is a powerful tool that lets you organize your workload, run projects, manage teams, and even take notes. Notion AI integrates seamlessly with the existing Notion platform, offering features like Q&A, Autofill, and Writer. It’s user-friendly, affordable (starting at $8/month per member), and boasts a clean interface perfect for creative teams.
Best for: Freelancers or small businesses working on internal or external collaborative projects
8. ChatGPT
ChatGPT is an AI language model that understands and generates human-like text. It can be used to create chatbots that answer FAQs, provide order assistance, and offer 24/7 customer support. The free version offers basic functionality, while paid plans unlock advanced features.
Remember: While AI can be great for customer support, it shouldn’t replace the human touch entirely.
Best for: Small businesses with a need for AI-driven customer support
9. Helium 10
E-commerce businesses, listen up! Helium 10 is a game-changer for Amazon and Walmart sellers. It offers a comprehensive suite of tools for product research, keyword research, listing optimization, and more. The in-depth analytics let you track sales, market trends, and keyword rankings, while the AI-powered PPC campaigns can save you tons of time. While the user interface can be clunky, the free trial and affordable paid plans make it a worthwhile investment.
Best for: Individual sellers, brands, and agencies selling on Amazon or Walmart
10. Anyword
Anyword is an AI writing platform that helps you create marketing content. While Jus Agency isn’t a huge fan of AI writing (human creativity reigns supreme!), Anyword impressed us with its range of content templates (product listings, social media posts, emails) and predictive performance scores. However, the cost ($39/month) might be a barrier for some.
Best for: Solo marketers, freelancers, and e-commerce sellers
11. Trello
Trello is a fantastic, free project management tool that utilizes AI to boost productivity. It’s perfect for keeping track of tasks, assigning deadlines, and collaborating with your team. The Kanban board layout offers a clear visual representation of your projects, and the Power-Ups add extra functionality. Trello scales well for small teams, but might not be ideal for large-scale projects.
Best for: Individuals or teams looking to organize any project. Small teams that need to manage work and scale collaboration
12. Secoda
This AI tool is a data warehouse and AI/LLM integration designed for data governance, lineage, and compliance. It helps you manage and analyze your data, making it a valuable asset for small businesses with growing data teams. Secoda offers self-service BI tools and a Slack integration, but might be a better fit for larger companies with complex data needs.
Best for: Small and growing data teams
13. SupportGPT™
SupportGPT™ is the world’s first AI platform specifically designed for customer support. It leverages large language models to handle customer inquiries, prioritize support tickets, and even generate complete agent responses. It offers a free trial and scales with your business needs. Jus Agency loves the Workflow Builder and Playground features for building custom bots.
Best for: Small businesses looking to scale through AI-powered customer service
14. Peoplebox
Peoplebox is a one-stop shop for HR, using AI to streamline hiring, performance management, and talent development. It automates skill-gap analysis, matches talent to roles, and integrates with popular communication tools. Peoplebox helps HR teams hire faster, make better decisions, and connect talent strategy.
Best for: Small businesses, teams, and HR leaders
Ready to unlock the power of AI for your small business?
Don’t just add any AI tool to your workflow. Consider your specific needs and how the tool can integrate with your existing processes. AI is a powerful tool, but it’s not a magic bullet. Use it strategically and always review and edit AI-generated content before using it. By strategically integrating AI into your workflow, you can free up your time, boost productivity, and achieve remarkable results.
Download our FREE Ultimate AI Tools Cheat Sheet to tap into the tools transforming businesses worldwide. Fuel your growth, get ahead of the competition, and harness the future of marketing today!
